DSA Point of Contact
1. Who We Are
- Provider: Tomáš Holocsy (sole operator), acting as a natural person.
- Service: Oh My Lore! — a TTRPG campaign-managing application.
- Services covered by this page: the websites https://ohmylore.app, https://ohmylore.eu, https://ohmylore.quest, and the Oh My Lore! mobile application.
- Country of establishment: Czechia (Czech Republic), European Union.
- Classification under the DSA: hosting service (Article 6 DSA). We are not classified as an online platform under current service design, because user content is shared only with invited companions and not disseminated to the public.
- Enterprise size: micro-enterprise (within the meaning of Commission Recommendation 2003/361/EC), and therefore exempt from the obligations of Articles 20–28 DSA under Article 19 DSA — except where we have voluntarily opted to apply such measures.
2. Point of Contact for Authorities (Article 11)
This is the single point of contact through which Member State authorities, the European Commission, and the European Board for Digital Services may communicate directly with us in relation to the application of the DSA.
| Field | Value |
|---|---|
| Name | Tomáš Holocsy |
| Role | Operator and DSA point of contact |
| support@ohmylore.app | |
| Subject prefix | “DSA authority — ...” |
| Postal address | 71 Jabloňová, 106 00 Praha, Czechia |
| Telephone | +420 793 913 700 |
| Languages | English, Czech |
| Means of communication | Email (preferred), postal mail, telephone |
Authorities may use any of the above means. Email is preferred for speed and traceability. We do not require the use of an automated tool or specific intermediary to contact us.
We will respond to authority communications without undue delay, taking into account urgency, nature, and content.
3. Point of Contact for Users (Article 12)
This is the point of contact through which recipients of the Service — our users and anyone else — can communicate with us directly and rapidly in relation to the Services.
| Field | Value |
|---|---|
| support@ohmylore.app | |
| Subject prefix | anything — for DSA matters, prefix “DSA — ...” is helpful |
| In-app | Settings → Help → Contact |
| Languages | English, Czech |
| Means | Email, in-app form |
We do not rely solely on automated tools for communicating with users. A human reviews all inbound mail.
4. Specific DSA Channels
For convenience, specific DSA matters route through the same email with clearer subject prefixes:
| Matter | Subject prefix | Link to procedure |
|---|---|---|
| Report illegal content (Art. 16 notice) | “DSA notice — ...” | Notice and action procedure |
| Appeal a moderation decision (Art. 17) | “DSA appeal — ...” | See your statement of reasons email |
| Authority request (Art. 11) | “DSA authority — ...” | This page |
| General DSA question | “DSA question — ...” | — |
5. Languages
- Communications with EU Member State authorities: we accept and respond in English and Czech. Where an authority’s official language is other than English, we will make reasonable efforts to accommodate, including by using professional translation.
- Communications with users: we accept and respond in English and Czech.
6. Out-of-Court Dispute Settlement
Users in the EU may use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
We are a micro-enterprise and are not required under Article 21 DSA to engage with certified out-of-court dispute settlement bodies, but we will engage in good faith with complaints submitted via the Czech Digital Services Coordinator, the Czech Telecommunication Office (ČTÚ): https://www.ctu.cz.
7. Trusted Flaggers
Notices from bodies awarded trusted flagger status under Article 22 DSA by a Digital Services Coordinator are processed with priority, even though as a micro-enterprise we are not bound by the formal obligation. See our Notice and action procedure for details.
8. Legal Representation Inside the EU
We are established in the European Union (Czechia). Article 13 DSA (designation of a legal representative) does not apply.
9. Terms and Conditions
Our Terms and Conditions — including our content moderation policy, prohibited activities, and our procedures for applying restrictions — are published at https://ohmylore.app/terms. We apply them diligently, objectively, and with due regard for the fundamental rights of our users, in accordance with Article 14 DSA.
10. Transparency Report
As a micro-enterprise, we are exempt from the transparency reporting obligations of Article 15(1) DSA, per Article 15(2). Should our size or classification change, we will publish annual transparency reports at https://ohmylore.app/dsa/transparency.
11. Changes to This Page
We will update this page whenever our contact details, languages, or DSA classification change. Current and previous versions are preserved in our internal records.
12. Questions
Any questions about this page: support@ohmylore.app.